The most common cause of system failure is not a power outage, overheating or a security breach - it's human error. Nothing poses greater danger to your IT systems than an unqualified technician. With i/o Data Centers, you get more than just best-in-class technology and infrastructure; you get a team of IT professionals that has the knowledge and experience to properly support your mission-critical IT environment and keep your systems highly available and "always-on".
Organizations, both large and small, are becoming more comfortable with the idea of their data center being physically located in a different city or state. To save travel time and expense, they rely on remote support to handle everything from rebooting a server to running cabling to their equipment. And as a customer of i/o Data Centers, you receive complimentary remote hands support 24*7*forever.
Remote Hands
Acting as the eyes, ears and fingers for your IT team, i/o Data Centers' professionally trained staff will toggle a switch or push a button, observe and report on status lights, insert or swap out CD/DVD or tape media and replace or reseat certain hardware components. And best of all, our remote hands support is free.
Rack and Stack
Ready to move into your new data center space? i/o Data Centers provides rack and stack remote support services to help coordinate your move-in without you having to be there. Save your business the time and expense of travelling to the data center to uncrate, install and set up your IT equipment. Our team of experienced IT professionals will unpack, assemble and then rack your equipment to your specifications. When the installation and set up of your IT equipment is complete, we'll send you digital pictures of the configuration as well as a detailed inventory, including serial numbers, of everything installed.
Cabling
i/o Data Centers' knowledgeable and professional staff provides remote support to assist with all of your data center cabling needs. All cables are clearly marked on both ends and fully tested to protect against improper operation. Cabling is color-coded, organized and clearly labeled to allow for quick and effective troubleshooting. A sound professional cable management design allows our technicians to easily identify and solve any physical layer problem in your computing infrastructure. Twisted, knotted piles of messy cabling is not only inefficient and daunting to troubleshoot, but also a detriment to proper cooling and ventilation. Neat and organized cabling facilitates better air flow and allows hot air from the back of the server to escape more easily. i/o Data Centers' data center cabling remote support is designed to your specifications and installed using industry best practices to keep your mission-critical IT operations always on
Network Operations Center
Run a more efficient Network Operations Center (NOC) by housing it at i/o Data Centers. When you set up your NOC at i/o Data Centers, your staff will have easy access to your mission-critical IT environment and be able to more effectively support your business. i/o Data Centers' onsite office space gives you access to a full suite of office amenities including administrative staff, phone, Internet connectivity, printing and copying. With all of these conveniences available to you and your staff, you will be able to more effectively manage your IT operations. With thousands of square feet of move-in ready data center office space, you can put the staff you need onsite to properly manage your IT operation. From cubicles to private office space, we can accommodate your office space needs.
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