Challenge
Service providers focus on customers in the virtual world, delivering web pages, audio, video, applications, and a wide range of other content forms to global enterprises and consumers. The work is demanding, resource-intensive, and often frighteningly leading edge, with new technologies and standards constantly appearing and evolving.
For service providers, a data center isn't just a valuable business resource - it's a business cornerstone. Without sophisticated IT and network systems to create, store and distribute their offerings, providers would lose their customers and cease to exist. For this reason, industry players require state-of-the-art data centers that are highly efficient and that can quickly adapt to new technologies and business practices.
While real estate agents live by the motto "location, location, location," service providers chant "uptime, uptime, uptime." Without a 100% uptime Service Level Agreement, a service provider is in deep trouble, since customers expect nothing less than 24x7xForever, no excuses service. Service providers also need to maintain glitch and jitter-free service quality while limiting network and other infrastructure costs.
High-performance servers, high-capacity storage systems, and fast and reliable network connections are essential tools for service providers. All of these resources require plenty of support, so service providers expect their data center to provide continuous and reliable power and environmental services. For many service providers, data center support capabilities must also extend to staffed network operations centers (NOCs), which are used for monitoring, analyzing, and adjusting network performance.
With so much of their business focused on IT systems and networks, service providers are always looking for innovative ways to enhance performance and cut costs. Virtualization-driven system consolidation provides a pain-free way of reaching these goals by allowing less hardware to do more work. Meanwhile, emerging technologies like cloud computing promise new, more efficient, and less expensive ways of storing and distributing content.
Solution
When searching for an operations base, service providers look for state-of-the-art everything, from data center design to power systems to access controls to cooling technologies. With IO, service providers receive a highly reliable data center service infrastructure, high-capacity network connectivity, and a 100% uptime SLA.
Learn more on how IO can help.
